Amazon has teamed up with car company Volvo to bring in-car delivery of packages to customers in the United States. “Simplifying the customer experience is central to Volvo’s digital vision. Receiving a package securely and reliably in your car, without you having to be there, is something we think many people will appreciate. This mix of car and commerce is starting the next wave of innovation and we intend to be at the forefront,” said Atif Rafiq, chief digital officer at Volvo Cars.
The incar delivery service is easy and convenient. Customers download the Amazon Key App and link their Amazon account with their Volvo On Call account. Once setup is complete and a delivery location is registered, customers can shop on Amazon.com and select the “InCar” delivery option at checkout.
The Amazon Key and Volvo On Call apps will notify customers when the delivery is about to happen. On the day of delivery, customers should park within range of their delivery address and a delivery driver will deliver the package during the scheduled time window. Customers will be notified when the delivery is completed and the car is safely locked.
“We’re excited to partner with Volvo Cars to bring Amazon Key incar delivery to our customers across the U.S. Starting today, Prime members can order tens of millions of items sold on Amazon.com and have them delivered to their car, at no extra cost,” said Peter Larsen, Vice President of Delivery Technology, Amazon. “With Amazon KeyInCar, we’re fuelling another convenient and secure way to get packages to our customers—and we know our customers are going to love it.”
“We have offered incar delivery in Europe since 2015 through programs in the Nordics and Switzerland, and we believe that receiving packages should be as easy and convenient as ordering them online,” said Anders Tylman Mikiewicz, vice president of consumer connectivity services at Volvo Cars.
Incar delivery is one of several digital consumer services offered by Volvo via the Volvo On Call platform. Volvo owners can already send calendarbased navigation destinations directly to their car, find nearby fuel stations and even get help finding their car in large car parks or on unfamiliar city streets. Volvo also offers its digital key technology for carsharing feature in selected markets, enabled via Volvo On Call. The platform allows Volvo XC40 owners to easily share their car with family and friends without having to hand over a physical key.
Amazon’s In-car delivery is also available to customers with a compatible 2015 or newer Chevrolet, Buick, GMC or Cadillac vehicle with an active OnStar account. In-car delivery is available at no extra cost for Prime members and is available today in 37 cities and surrounding areas across the U.S. with more cities rolling out over time. Delivery is available on tens of millions of items sold on Amazon.com and works with Same Day, Two-Day and Standard Shipping.